Privacy Policy

Last Updated: 5th March 2025

At Govt. Work Made Easy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our platform. By using our services, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We collect various types of information to enhance user experience and improve our services. The types of information we collect include:

Personal Information: Name, phone number, email address, and city name when users create an account.
Payment Information: When users purchase courses, we collect billing details and transaction history. Payment processing is handled by secure third-party payment gateways.
Usage Data: We collect information on user interactions with our platform, including course progress, preferences, and login activity.
Device & Technical Data: Information about the device, operating system, IP address, and browser type used to access our platform.

2. HOW WE USE COLLECTED DATA

We use the collected data for the following purposes:

To provide and manage user accounts.
To process payments and manage transactions.
To personalize the user experience based on preferences and interactions.
To send important notifications, updates, and marketing communications (users can opt out at any time).
To improve platform functionality and develop new features.
To ensure security, prevent fraud, and comply with legal obligations.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies, tracking pixels, and analytics tools such as Google Analytics and Facebook Pixel to collect information about user behavior. These tools help us analyze website traffic, improve functionality, and deliver targeted advertisements. Users can manage or disable cookies through browser settings.

4. SHARING & DISCLOSURE OF DATA

We do not sell user data to third parties.
We may share data with trusted third-party service providers to help operate our platform (e.g., payment processors, analytics services, and cloud storage providers).
Data may be disclosed if required by law, government authorities, or to protect our legal rights.

5. USER RIGHTS & CONTROL OVER DATA

Users have the following rights concerning their personal data:

Access & Correction: Users can review and update their account details.
Data Deletion: Users can request the deletion of their personal data by contacting us.
Opt-Out of Marketing: Users can unsubscribe from marketing emails and promotional notifications.

6. DATA SECURITY MEASURES

We implement robust security measures, including encryption, secure servers, and access controls, to protect user data from unauthorized access, loss, or theft. However, no system is 100% secure, and users should take necessary precautions to protect their account credentials.

7. CHILDREN’S PRIVACY

We allow users under the age of 18 to access our platform. However, we do not collect any sensitive data from minors, and our platform provides only user-friendly content. Parents or guardians who have concerns about their child’s data can contact us for further assistance.

8. DATA RETENTION POLICY

We retain user data for five (5) years unless required for longer periods by legal or regulatory requirements. After the retention period, data is securely deleted or anonymized.

9. THIRD-PARTY LINKS & SERVICES

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Users are encouraged to review the privacy policies of any third-party services they interact with.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Users will be notified of significant changes through email or in-app notifications. Continued use of our platform after updates constitutes acceptance of the revised policy.

11.CHANGES TO THIS PRIVACY POLICY

12. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, you can contact us at [email protected]

By using Govt. Work Made Easy, you agree to the terms outlined in this Privacy Policy.